Company Name

SACAI ASSOC. CO., LTD

VAT registration number

8011001058102

Representative

Chitose Abe

Address

4-5-9 Himonya, Meguro-ku, Tokyo 152-0003, Japan

Phone number

050-1722-4164

Email Address

ec-support@sacai.jp

Home Page

https://www.sacai.jp

Selling Price

Please refer to each product page.

Fees other than the product price

Shipping fee is listed as each cart page.
Please be reminded that shipping cost will differ depending on the residing country.

Payment Method

Credit Card/Paypal

Time of payment

Payment will be processed at the time the product is ordered.
Payment to each payment vendor in accordance with the terms and conditions separately agreed upon by the customer with each payment vendor.

Time and method of delivery of goods

We generally ship within 5 business days from the date of order.
Please note that delivery delays may occur due to weather conditions or delivery company reasons.

Returns, Defective Products, and Cancellations

If, for any reason, you’re not pleased with your purchase, you will have 14 days from the receipt of your order to return the item(s) to sacai.
We recommend booking the service within 7 days of receiving your order to ensure it arrives safely back in our hands before the 14 day return window expires.
Returns or exchanges due to product defects will be accepted only within 14 days of receiving the product. In this case, we will cover the shipping costs. Please see more details in our Returns Policy.