Customer Service
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Need some help? If our FAQs page hasn't already answered your question, send us a message and we will respond as soon as possible. If your query relates to a specific order or product, please include your order number or product details.
We've recently moved to a new e-commerce solution. For orders placed prior to June 7th 2022 please contact our Customer Support Team at ec@sacai.jp
Japan Customer Service
- Phone:
- +81 50 1807 0036
Available 9am - 6pm JST MON-FRI(except public holidays)
International Customer Service
- Phone:
- +44 20 4578 0216
Available 9am - 6pm GMT MON-FRI(except public holidays)