We regret to inform you that it was discovered that, from 6 p.m. to 9:30 p.m. around on November 29, 2023 (Friday), due to a system misconfiguration, the personal information (Name and Address) of another member who logged in to the NIKE x sacai Magmascape raffle page (the "Raffle Site"), which was specially set up within the sacai online store (sacai.jp), was displayed incorrectly in the column (Name and Address) in the Raffle Site for the benefit of the customer not to re-enter such information in some cases when a member logged in the Raffle Site. The problem has already been corrected and fixed. No other page of the Sacai online store has been affected by this problem.

We sincerely apologize to our customers for any inconvenience caused, and we will continue to implement measures in consultation with related companies.

As the customer with the display of the misrepresented personal information was not able to take the payment procedure, customers who have applied and taken the payment procedure on the Raffle Site have completed their applications for the Raffle appropriately, so at this moment, we do not believe there will be any impact on the raffle itself. We invite customers who were unable to finalize their Raffle registration due to this technical problem, to repeat their registration if they wish so.

We are still continuing our investigation and will disclose necessary information here at the timing they are available. If you have any concerns or questions regarding this matter, please contact us below.

ec@sacai.jp

We apologize again deeply for any inconvenience and concern caused to our customers. We take the occurrence of this incident very seriously and will do our best to prevent the recurrence.